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Data Deletion · Account Closure

Delete Your Account & Data

Request permanent deletion of your GLOBEIR account and all associated personal data, including location history, geotagged surveys, and photos. Compliant with Google Play Store, DPDP Act 2023, and GDPR.

What WILL be deleted

  • • Your user account & profile
  • • Login credentials & password
  • • Precise location history & GPS logs
  • • Geotagged photos you uploaded
  • • Survey responses you authored
  • • Device identifiers (Advertising ID, etc.)
  • • Crash logs & diagnostics
  • • Support communications
  • • In-app preferences & settings

What may be retained

  • Anonymized aggregated data (no longer linkable to you)
  • Encrypted backups for up to 90 days, then permanently purged
  • Records required by law (tax/financial records: 7 years)
  • Survey data owned by your organization — request deletion directly from your deploying organization
  • Legal hold data, only for the duration of active proceedings

Deletion Timeline

Confirmation email: within 72 hours · Account access disabled: within 7 days · Full deletion completed: within 30 days of request

Three ways to request deletion

Option A — Fastest

In-App

Open the GLOBEIR app → Settings → Account → Delete My Account → confirm with password.

RECOMMENDED
Option B — Web Form

This Page ↓

Fill the form below. We verify your identity from the registered email and process the request.

Option C — Email

Direct Email

Email privacy@globeir.com from your registered email with subject “Data Deletion Request”.

Submit Deletion Request

All fields marked * are required. We verify your identity by sending a confirmation email to your registered address before processing.

Your Legal Rights

Under India's DPDP Act 2023, EU GDPR, and California CCPA, you have the right to:

  • • Request deletion of your personal data
  • • Request a copy of all data we hold (portability)
  • • Withdraw consent for any processing
  • • Lodge a complaint with the Data Protection Board
Read full Privacy Policy

Contact Data Protection Officer

Related Contacts & Reviewer Information

The following channels are available for users, regulators, and platform reviewers (Google Play, Apple App Store) to verify our data deletion workflow, escalate issues, or audit our compliance.

Primary Contact

Data Protection Officer (DPO)

Handles all deletion requests, DPDP/GDPR rights, and privacy escalations

General Inquiries

Corporate Office

For non-privacy inquiries, business, partnerships

office@globeir.com www.globeir.com/contact

Response SLA: 24 hours (Mon–Fri)

Platform Compliance

Google Play / App Store Reviewer

Direct channel for platform review teams to verify compliance

Regulatory Authority

India Data Protection Board

For lodging complaints under DPDP Act 2023

meity.gov.in

Ministry of Electronics & IT, Govt. of India

📋 For Platform Reviewers — Verification Checklist

Public URL: https://www.globeir.com/delete_account
No login required to access deletion form
Account deletion option available (full account + data)
Data-only deletion option available (without account)
In-app deletion path: Settings → Account → Delete My Account
Email channel: privacy@globeir.com
Confirmation timeline: 72 hours via email
Full deletion SLA: 30 days from request
What is deleted: account, location history, surveys, photos, identifiers
What is retained: anonymized aggregates, legal-hold data only
Privacy Policy: www.globeir.com/privacypolicy
Linked from: site footer + privacy policy §7

Company / Developer Identity

Registered Name: Globeir Private Limited

Trading Name: GLOBEIR

App Package: com.webgis.mapbox (My GLOBEIR)

Registered Address: Noida, Uttar Pradesh, India

Jurisdiction: Republic of India

Primary Email: office@globeir.com

DPO Email: privacy@globeir.com

Phone: +91-7505644437

This page complies with Google Play Store Account Deletion requirements (effective May 31, 2024) and the Digital Personal Data Protection Act 2023. Last updated: 12 May 2026.