Government & Public Sector

GIS for Urban Planning and Smart Cities: Plans, Revenue and Services

Indian cities are growing faster than their maps. Every core municipal job, from approving a building and collecting property tax to clearing a drain before the monsoon, depends on knowing exactly where things are and how they are changing. When parcels, buildings, pipes and roads live in paper files and separate departmental registers, planning slows down and revenue leaks. GIS puts all of this on one accurate, shared base map. GLOBEIR builds those base maps, keeps them current with satellite and drone imagery, and delivers them to planners, revenue teams and command centres through web and mobile tools.

What the evidence shows

₹77 cr to ₹169 cr[6]

Visakhapatnam property tax, 2010-11 to 2013-14

A World Bank review reports the city mapped 352,000 properties with GIS, a field survey and unique IDs, adding 50,000 new properties and 47,000 vacant land parcels to its register.

68%[6]

Property tax increase in Raipur, 2017-18

The same World Bank review links the rise to GIS mapping, door-to-door surveys, drone imagery of properties and an electronic tax management system.

24.5%[5]

Municipal corporations using GIS for property records

The RBI's 2024 survey found GIS adoption still limited; where it is used, around 90 percent of properties are covered, showing the room for wider rollout.

17,026 km[2]

Water supply network monitored through SCADA in smart cities

The Smart Cities Mission reports this monitoring is reducing non-revenue water and leakages, a result that depends on knowing where network assets are.

India's urban landscape: rapid growth, thin planning cover

The World Bank expects about 600 million people, or 40 percent of India's population, to live in towns and cities by 2036, and estimates that urban infrastructure needs around $840 billion of investment over fifteen years. Planning has not kept pace. NITI Aayog found that 65 percent of India's 7,933 urban settlements have no master plan at all, and that almost half of these settlements are census towns still governed as rural areas. Growth in these places is largely unrecorded until it shows up as congestion or flooding.

Central programmes now treat geospatial data as basic urban infrastructure. Under AMRUT, the sub-scheme for GIS based master plans was being implemented in 456 towns across 35 States and UTs, and AMRUT 2.0 proposed extending it to Class-II towns of 50,000 to 99,999 people. The Smart Cities Mission reports Integrated Command and Control Centres running in all 100 smart cities and 7,555 of its 8,067 projects completed by May 2025. The NAKSHA pilot is surveying urban land records in 152 urban local bodies using aerial imagery and a web-GIS platform.

Money is the other pressure. The RBI's 2024 study of 232 municipal corporations found that property tax makes up more than 16 percent of their total revenue, yet only 24.5 percent of respondents had adopted GIS for property records and about 17 percent reported coverage ratios below 20 percent. The World Bank puts urban property tax at 0.15 percent of GDP, against 0.3 to 0.6 percent in other low and middle income countries. Much of that gap is spatial: properties that exist on the ground but not in the register.

The challenges

Where productivity is lost today

01

Outdated or missing base maps

Many towns plan from old survey sheets or no maps at all, so master plans take years and are out of date on approval. Without a common geo-referenced base, departments draw their own versions of the city, zoning cannot be tied to real parcels, and disputes over boundaries and land use slow every later decision.

02

Incomplete property tax registers

Properties built, extended or converted to commercial use often never reach the tax register. Manual records and irregular surveys mean low coverage, undervaluation and frequent disputes. The result is a weak own-revenue base and heavy dependence on state and central transfers, which limits what a city can spend on maintenance and new services.

03

Unrecorded growth at the urban edge

Peri-urban villages and census towns grow quickly, often outside any planning jurisdiction. Unauthorised layouts, encroachment on water bodies and loss of open land are detected only after construction is complete, when enforcement is expensive and services must be extended to settlements that were never planned for.

04

Assets scattered across departments

Roads, streetlights, water mains, sewers and storm drains are held in separate registers or in contractors' drawings. Teams cannot see what lies where before digging, maintenance is reactive, and capital plans are built on guesswork about asset age and condition, which raises lifecycle costs and repeat road cutting.

05

Flooding and heat stress

Urban floods follow terrain, drainage capacity and blocked natural channels, while heat follows built-up density and missing tree cover. Without fine-scale elevation data, drain inventories and thermal maps, cities spend relief and greening budgets on symptoms rather than on the specific wards and drain reaches that cause the problem.

06

Command centres without a spatial backbone

Integrated Command and Control Centres receive feeds from traffic, water, waste and safety systems, but much of that data is not linked to a clean, maintained city map. Operators then struggle to relate an alert to the right asset, ward or field team, which slows response and weakens the case for further investment.

How GLOBEIR helps

Business needs and how we solve them

Each solution starts from a need Urban Planning & Smart Cities faces today, then shows how GLOBEIR delivers it and what changes as a result.

01 · The business need

NITI Aayog found that 65 percent of India's 7,933 urban settlements have no master plan, while AMRUT and AMRUT 2.0 now push states to prepare GIS based plans for many more towns. Tracing plans on old survey sheets cannot meet those timelines or give departments one shared, geo-referenced map to plan against.[4]

GIS Mapping

GIS base maps and land use layers for master plans

GLOBEIR prepares geo-referenced base maps from high-resolution satellite or drone imagery, then digitises buildings, roads, water bodies and existing land use to the scale and classification a state's planning act and the national design standards require. Layers are topologically clean, attribute-rich and ready for planners to draft proposed land use, zoning and road networks directly on the map rather than on traced paper sheets.

  1. 1Agree plan area, map scale, layer list and land use classification with the authority
  2. 2Process high-resolution imagery and digitise buildings, roads, water bodies and existing land use
  3. 3Deliver topologically checked GIS layers and draft plan maps for planners to work on

The result

Planning teams start from one trusted base map, which shortens plan preparation and reduces later boundary disputes.

02 · The business need

Property tax is more than 16 percent of municipal corporation revenue, yet the RBI's 2024 survey found only 24.5 percent of corporations use GIS for property records and about 17 percent cover fewer than 20 percent of properties. Manual registers and self-declaration leave the tax base incomplete just as cities are told to raise own revenue.[5]

Mobile GIS

Property survey and GIS tax register

Building footprints extracted from imagery are loaded into the My GLOBEIR mobile survey app, and field teams visit each property to record use, floors, construction type, occupancy and photographs against a unique property ID. The survey is matched with the existing tax register to flag unassessed buildings, under-reported floor area and changes of use, producing a clean list for the revenue department to act on.

  1. 1Extract building footprints from recent imagery and assign each property a unique ID
  2. 2Run door-to-door verification in the My GLOBEIR app with attributes and photographs
  3. 3Match survey records against the tax register and flag unassessed or under-assessed properties

The result

Revenue teams can target unassessed and under-assessed properties directly instead of relying on self-declaration.

03 · The business need

States are moving building approvals online to cut delays and discretion, and applicants expect a quick, consistent answer on what a plot allows. When zoning, road widths and hazard buffers sit in printed plan books and separate files, every scrutiny depends on manual lookups and individual interpretation, which slows approvals and invites disputes.

WebGIS

Urban geo-portal for zoning and building permissions

A browser-based geo-portal publishes the master plan, zoning, road widths, heritage and hazard buffers on one map. Planners and building permission staff can check an application's plot against permitted use and setbacks in a few clicks, and the same portal can serve public map views so citizens and architects see the rules that apply to a parcel before they apply.

  1. 1Convert notified master plan, zoning and regulatory buffers into clean GIS layers
  2. 2Publish layers on a role-based geo-portal with plot search and rule overlays
  3. 3Train permission staff and set up a routine for loading plan amendments

The result

Permission scrutiny becomes faster and more consistent because every reviewer reads from the same layers.

04 · The business need

The NAKSHA pilot is building urban land records from aerial imagery in 152 urban local bodies, and SVAMITVA has mapped village abadi areas on the urban fringe. These records lose value quickly where construction moves faster than resurvey cycles, and complaint-driven inspection finds unauthorised building only after it is complete.[8]

Remote Sensing

Urban growth and construction change detection

Periodic satellite or drone imagery is compared to detect new construction, building extensions, encroachment on lakes and drains, and conversion of farmland in peri-urban areas. Detected changes are cross-checked with the property register and permission records, so the city receives a list of locations where building has happened without approval or without a tax assessment.

  1. 1Acquire satellite or drone imagery for the city and fringe at agreed intervals
  2. 2Detect new construction, extensions and encroachments by comparing successive imagery dates
  3. 3Cross-check detected changes with permission and tax records and issue verification lists

The result

Enforcement and revenue staff are directed to verified change locations rather than random inspections.

05 · The business need

Heat is now a planning issue, not only a weather one. A satellite study of Ahmedabad measured a surface urban heat island of about 3.2 degrees Celsius on winter nights, and its footprint grew with the city. Cities drafting heat action plans need ward-level evidence of where heat and missing tree cover overlap, which air temperature stations alone cannot give.[11]

Environmental Science with GIS & RS

Heat island and green cover mapping

Thermal bands from Landsat and similar sensors are processed into land surface temperature maps and combined with vegetation indices and built-up density at ward level. GLOBEIR can show which neighbourhoods run hottest by day and night, where tree cover has been lost, and which public land is available for planting or cool roofs, supporting heat action plans and greening budgets.

  1. 1Process thermal and multispectral satellite scenes into land surface temperature and vegetation layers
  2. 2Summarise heat, tree cover and built-up density by ward and land parcel
  3. 3Map public land suitable for planting or cool roofs and rank priority wards

The result

Greening and heat-relief spending can be prioritised to the wards where it lowers exposure most.

06 · The business need

NDMA guidelines on urban flooding call for a GIS inventory of storm water drains, organised both by watershed and by ward, and contour mapping at 0.2 to 0.5 metre intervals. Most cities still plan desilting and drain works from paper drawings and last year's complaint lists, which misses the catchment causes of waterlogging.[10]

Data Analysis

Drainage inventory and flood risk mapping

Storm water drains are mapped on GIS with their connections, outfalls and capacity, and combined with a fine digital elevation model, rainfall data and records of past waterlogging. Watershed and ward-level analysis identifies low-lying pockets, undersized or blocked drain reaches and natural channels lost to construction, producing a ranked list for pre-monsoon desilting and capital works.

  1. 1Map storm water drains, outfalls and connections on GIS with field verification
  2. 2Build a fine elevation model and delineate drainage catchments and low-lying pockets
  3. 3Combine with rainfall and waterlogging records to rank drain reaches for works

The result

Drain maintenance and flood investment are focused on the catchments and reaches that actually cause waterlogging.

07 · The business need

All 100 smart cities now run Integrated Command and Control Centres, and more than 17,026 km of water supply network is monitored through SCADA. Cities now need to show that these systems improve services, which requires every sensor, complaint and work order to be tied to a mapped asset and ward.[2]

Monitoring Systems

Asset registers and command centre map layers

Roads, streetlights, water and sewer networks, bins and public toilets are captured as GIS assets with condition and maintenance history, then linked to dashboards used by engineering departments and Integrated Command and Control Centres. Complaints, sensor alerts and work orders appear on the same map as the assets and wards they relate to, and progress can be tracked by zone.

  1. 1Capture roads, utilities and public facilities as GIS assets with condition attributes
  2. 2Link complaints, sensor feeds and work orders to assets on shared dashboards
  3. 3Report service performance and maintenance backlog by ward for engineering and command centre teams

The result

Departments move from reactive repair to planned maintenance and can show measurable service performance by ward.

In depth

Problem, solution, benefits and data security, topic by topic

Each topic below explains the evidence, the business problem it creates, how GLOBEIR solves it, the benefits to your organisation, and how your data stays private and secure.

  1. 1. GIS-Based Master Plans under AMRUT and AMRUT 2.0
  2. 2. Property Tax GIS and Own-Source Revenue
  3. 3. Land Use Change and Urban Growth Monitoring
  4. 4. Smart City ICCC Dashboards
  5. 5. Urban Flooding and Drainage
  6. 6. Urban Heat and Green Cover
  7. 7. Underground Utilities, 3D City Models and Digital Twins

1. GIS-Based Master Plans under AMRUT and AMRUT 2.0

A GIS-based master plan starts with a geospatial database, not a drawing. Under the AMRUT sub-scheme, base layers are prepared from Very High Resolution Satellite (VHRS) imagery at 1:4,000 scale following the MoHUA Design & Standards of May 2016. The AMRUT 2.0 sub-scheme for Class-II towns adds drone/UAV mapping at 1:1,000 scale under the Design & Standards of October 2020 [13]. Existing land use, transport, water supply, sewerage, drainage, public amenities and environmentally sensitive areas are then held as linked layers, so planners can test proposals against what is actually on the ground [13].

Progress has moved well beyond the 2022 position. By August 2026, 461 AMRUT cities in 35 States/UTs had been onboarded, final geospatial databases were ready for 437 cities, draft GIS-based master plans had been prepared for 404 cities and 292 had been finalised. Under AMRUT 2.0, the sub-scheme covers 875 towns of 50,000 to 99,999 people. Draft databases were ready for 399 of these towns (100 finalised), and draft master plans for 136 (93 finalised) [13]. The geo-databases are also being integrated with PM GatiShakti: databases for 343 towns had been uploaded to the National Master Plan portal [13].

The Ministry is also clear about what a plan alone cannot do. Enforcement against unauthorised construction depends on regular updating of GIS data, integration with online building-permission and enforcement systems, and action by States and ULBs [13]. Capacity remains thin. About 2,968 officials had been trained under the AMRUT sub-scheme and 2,648 under AMRUT 2.0 [13]. That is a small number set against 1,336 cities and towns.

Business problem

  • Many Class-II towns have neither a usable base map nor GIS staff, yet they must deliver a geospatial database and a draft plan to the national design standards before scheme timelines lapse.
  • Once a database is approved, it begins to age. Without a routine for adding new buildings, roads and layouts, the plan is already out of date by the time it is notified, and its link to building permissions and enforcement weakens [13].
  • States and development authorities must check large volumes of consultant deliverables for scale, classification, topology and attribute completeness, often without in-house tools to do so.

Our solution

  • Base map production from VHRS imagery or drone surveys, with feature extraction to the layer list, scale and classification the client specifies, through our GIS mapping and cartography service.
  • Digital micro-mapping of dense core areas and urban villages, where 1:4,000 imagery cannot resolve plots, lanes and drains.
  • Quality-check scripts for topology, attribute completeness and classification codes, so authorities can review submissions consistently.
  • A WebGIS workspace where planners view existing and proposed land use together, record objections against map locations, and export plan sheets.
  • An update routine that feeds new imagery, permission records and field edits back into the master plan database between revisions.

Benefits

  • One authoritative base map shared by planning, engineering and revenue teams, rather than separate departmental versions.
  • Plans that fit national infrastructure planning: AMRUT geo-databases for 343 towns already sit on the PM GatiShakti portal (industry example) [13].
  • Faster review of consultant deliverables because checks are automated and repeatable.
  • A plan database that stays current, which the Ministry identifies as a condition for curbing unauthorised construction (industry example) [13].

Privacy & data security

  • Data involved: very high-resolution imagery, drone orthophotos and building footprints, which together can reveal private premises at fine detail.
  • Indian storage and processing: DST Guidelines require geospatial data finer than the threshold (1 m horizontal, 3 m vertical) to be created and owned by Indian entities and stored and processed in India [23]. Such data must never reach servers of a non-Indian entity [24]. GLOBEIR hosts on infrastructure in India or on the client's own servers.
  • Public versus internal layers: published plan maps show land use and zoning only, while survey detail and ownership-linked attributes stay behind role-based access.

2. Property Tax GIS and Own-Source Revenue

Property tax GIS links three things that usually live apart: a map of every building, a unique property ID and the tax assessment record. The World Bank's review of Indian property taxation describes how this works in practice. Raipur obtained a new GIS base map, verified ward boundaries in the field, divided wards into equal blocks and gave every property a unique ID. Surveyors then used an online/offline mobile app preloaded with each ward's existing records to capture GPS coordinates, measurements and geotagged photographs, while supervisors watched progress in real time [6].

The measured gains come from closing coverage gaps. In Pune, GIS mapping and unique IDs raised the number of assessed properties by 18 percent, from 8.34 lakh to 9.23 lakh, and added ₹89 crore to an existing base of ₹228 crore [6]. Karnataka's Aasthi programme produced cadastral-level GIS maps covering over 3.8 million properties. It brought about 1.2 million previously unassessed properties (42 percent of the total) into the tax net, and revenue rose 30–40 percent [6]. In Visakhapatnam, revenue inspectors used tablets to spot under-assessed properties by comparing the GIS map with building permissions, occupancy certificates and trade licences [6].

The same review warns that most municipalities that mapped properties under JnNURM let the data lag. The reasons it gives are unclear cost-benefit, the cost of repeat surveys falling on the city, and imagery too coarse to settle disputes in dense areas [6]. Fiscal pressure now makes that lag expensive. The 15th Finance Commission made the notification of minimum floor rates for property tax by States, and improvement in property tax collection, an entry condition for grants to urban local bodies from 2021-22 onwards [18].

Business problem

  • Grant eligibility now depends on rising property tax collections [18]. Yet many registers still miss new buildings, added floors and changes from residential to commercial use.
  • Initial GIS surveys decay quickly when no process links building permissions, mutations and trade licences back to the map [6].
  • Disputes over measured area and use slow collection when the city cannot show clear, dated evidence for each property.

Our solution

  • Building footprint extraction from recent imagery, with unique property IDs assigned block by block.
  • Door-to-door verification in the My GLOBEIR app: preloaded ward data, custom forms, geotagged photographs and offline capture, with supervisor monitoring through live tracking.
  • Register matching that flags unassessed properties, under-reported floor area and changes of use, ranked by likely revenue impact.
  • Ward-level coverage and collection dashboards on WebGIS, plus a change feed from new imagery and permission records so the register keeps pace with construction.

Benefits

  • Wider coverage: Aasthi brought 1.2 million unassessed properties into the tax net (industry example) [6].
  • Measurable revenue: Pune added ₹89 crore to its tax base from newly enumerated properties (industry example) [6].
  • Evidence for every assessment, with dated photographs and measurements that reduce disputes.
  • A register that stays current, which supports the 15th Finance Commission's requirement of steady improvement in collections [18].

Privacy & data security

  • Data involved: owner names, contact details, property photographs and measurements linked to an exact location. This is personal data under the DPDP Act [19].
  • Field app controls: surveyors see only their assigned ward; photographs are taken of the property, not of people; and owner details are stored apart from map layers.
  • Masked analysis: coverage and revenue dashboards use property IDs and ward totals, with owner identity visible only to authorised revenue staff.

3. Land Use Change and Urban Growth Monitoring

Satellite archives make it possible to measure how a city has grown, not just describe it. An IISc study of Bengaluru Urban district classified Landsat imagery from 1973 to 2022 with a Random Forest machine learning model. It found a 51.86 percent increase in built-up area and a 26.28 percent decrease in green cover, including a loss of 177.2 sq km of native green cover in the south of the district [17]. Its Cellular Automata–Markov projection shows built-up area could reach about 1,536 sq km by 2038, with water bodies likely to disappear unless growth is planned [17].

Change detection matters most at the edge of the city. There, layouts and buildings appear faster than planning jurisdictions extend, and land records are being rebuilt from scratch. The NAKSHA pilot shows the model: Survey of India provides orthorectified aerial imagery, States carry out field surveys and ground-truthing, and an end-to-end web-GIS platform with NIC storage supports publication of urban land records. The pilot is fully centrally funded at about ₹194 crore [8].

Business problem

  • Unauthorised layouts, encroachment on lakes and drains, and loss of farmland are usually noticed through complaints, after construction is complete and enforcement is costly.
  • Development authorities cannot easily tell which detected structures already hold a permission, a tax assessment or a land record.
  • Master plans project growth from census trends rather than observed change, so infrastructure and reserved land are planned in the wrong places.

Our solution

  • Multi-date change detection on satellite and drone imagery, using GeoAI models to extract new buildings, extensions and land conversion.
  • Long-run land use and land cover analysis through our remote sensing research service, with growth scenarios for plan revisions.
  • Cross-checks of every detected change against permission, tax and land record layers, producing verification lists for field teams.
  • Field verification in the My GLOBEIR app, with outcomes tracked on an administration monitoring dashboard.

Benefits

  • Earlier detection of unauthorised construction and encroachment, while action is still practical.
  • Inspection effort directed to verified change locations rather than random rounds.
  • Evidence-based growth projections, of the kind the Bengaluru study produced for 2038 (industry example) [17].
  • Land records and plans that stay aligned with what is on the ground after NAKSHA-style surveys [8].

Privacy & data security

  • Data involved: time-series imagery of private property and the enforcement status of individual plots.
  • Purpose limitation: change lists are used only for the agreed planning, revenue or enforcement purpose, and enforcement status is visible only to authorised officers.
  • Indian hosting: fine-resolution imagery and derived layers are stored and processed in India, as DST Guidelines require [23].

4. Smart City ICCC Dashboards

An Integrated Command and Control Centre (ICCC) is intended to act as the "brain and nerve centre" of a smart city, with a decision support system for traffic, solid waste and water distribution [3]. All 100 smart cities have one. In 2023, 30 of them were working on traffic and transport through adaptive signal control, red light violation detection and automatic number plate recognition [3]. By March 2025, smart cities had installed over 84,000 CCTV cameras, 1,884 emergency call boxes and 3,000 public address systems, and ICCCs had served as COVID war rooms during the pandemic [2].

The map is what turns these feeds into decisions. A camera alert, a SCADA pressure drop or a missed waste collection becomes useful only when an operator can see which asset, ward and field team it relates to. Most ICCC platforms come with their own map. The ones that work well depend on a clean, maintained city base map and asset register behind them, and that layer is often missing or out of date.

Business problem

  • Command centre screens show alerts on generic basemaps that do not match municipal ward boundaries, asset IDs or the latest road network.
  • Departments keep separate asset lists, so an alert cannot be routed automatically to the team that owns the asset.
  • With mission funding winding down, cities must show service outcomes by ward to justify operating costs. Raw feed counts do not do that.

Our solution

  • An authoritative ICCC map layer of wards, roads, utilities, bins, streetlights and public facilities, published as standard web services through WebGIS so the existing ICCC software can consume it.
  • Linking of complaints, sensor alerts and work orders to mapped assets, with field closure captured in the My GLOBEIR app and staff visibility through live tracking.
  • Ward-level performance dashboards and heatmaps of recurring issues, through administration monitoring.

Benefits

  • Faster routing of alerts to the right team because every alert is tied to an asset and ward.
  • Recurring problem locations become visible, which supports planned rather than reactive maintenance.
  • Outcome reporting by ward for councils and funding reviews.
  • Better use of an installed base that already includes more than 84,000 cameras and SCADA on over 17,026 km of water network (industry example) [2].

Privacy & data security

  • Data involved: CCTV footage, number plate reads, complaint records with names and phone numbers, and the locations of field staff. Images or records about an identifiable person are personal data under the DPDP Act [19].
  • Separation of layers: GLOBEIR's map layers hold assets and aggregated events, not video. Footage and number plate data stay in the client's surveillance systems under the client's access rules.
  • Incident readiness: logging and clock synchronisation are designed to support the client's CERT-In duties: 6-hour incident reporting and 180-day log retention in India [21].

5. Urban Flooding and Drainage

Urban flooding is a mapping problem as much as a rainfall problem. NDMA's guidelines record that when Mumbai received 944 mm of rain in 24 hours on 26 July 2005, over 60 percent of the city was inundated to some degree, and there was no real-time rainfall network to show where water was building up [10]. The guidelines call for:

  • all 2,325 Class I, II and III cities and towns to be mapped on a GIS platform;
  • automatic rain gauges at a density of one per 4 sq km;
  • catchments to be the basis for drainage design;
  • pre-monsoon desilting to be completed before 31 March each year [10].

They also identify encroachment on natural drains and floodplains as a major reason drainage capacity has fallen [10].

Funding is now tied to this kind of evidence. The 15th Finance Commission recommended ₹2,500 crore under the National Disaster Mitigation Fund for urban flood management in seven cities: ₹500 crore each for Mumbai, Chennai and Kolkata, and ₹250 crore each for Bengaluru, Hyderabad, Ahmedabad and Pune. A ₹561.29 crore project for the Chennai basin had been approved [14]. Under AMRUT, 750 storm water drainage projects worth ₹1,883 crore had been completed in 19 States/UTs, eliminating 3,445 waterlogging points [14].

Business problem

  • Drain networks exist on paper drawings, if at all. Cities cannot see connectivity, outfall levels or which reaches are undersized for today's runoff.
  • Desilting and capital works are prioritised from last year's complaints rather than from catchment analysis.
  • Cities applying for flood mitigation funds need catchment-level evidence, hazard maps and a drain inventory to make the case [10][14].

Our solution

  • A GIS storm water drain inventory, organised both by watershed and by ward as NDMA recommends [10], with field verification of sections, levels and outfalls in the My GLOBEIR app.
  • Fine-resolution elevation models from drone or LiDAR surveys, catchment delineation and low-lying pocket analysis through our geospatial data science service.
  • Overlay of past waterlogging points, rainfall and encroachment on natural channels to rank drain reaches for desilting and works.
  • Monsoon-season dashboards linking waterlogging complaints and field crews on one map.

Benefits

  • Drain works targeted to the catchments that cause waterlogging. AMRUT drainage projects eliminated 3,445 waterlogging points (industry example) [14].
  • Stronger proposals for flood mitigation funding, backed by mapped evidence [14].
  • Pre-monsoon desilting planned and verified reach by reach against NDMA's 31 March benchmark [10].
  • Encroachments on natural drains documented for action.

Privacy & data security

  • Data involved: high-resolution elevation and drainage data, and complaint records with residents' contact details.
  • Aggregation: waterlogging analysis uses complaint locations without names or phone numbers.
  • Indian storage: elevation data finer than the DST threshold (3 m vertical) is created by Indian entities and stored and processed in India [23].

6. Urban Heat and Green Cover

Heat varies sharply within a city, and satellites show where. The Delhi Heat Action Plan 2024-25 builds its thermal hotspot maps from Landsat 8 land surface temperature, overlaid on the city's ward boundaries to delineate wards above 42 °C [16]. On 30 May 2019, when Delhi recorded a maximum air temperature of 48 °C, the hottest zones showed land surface temperatures of 60.48 °C (Narela) and 59.06 °C (Najafgarh) [16]. The plan's mitigation measures include cool roofs on shelters and bus stands and pilot roof-whitening projects [16].

Green cover and heat are linked over time. The Bengaluru study cited above ties the loss of water bodies and green cover, which act as heat sinks, to rising land surface temperature and a changing microclimate [17]. Mapping both together lets a city decide where tree planting, cool roofs and shaded public spaces will reduce heat exposure most.

Business problem

  • Heat action plans often treat a city as one unit, while exposure differs by tens of degrees of surface temperature between zones [16].
  • Greening budgets go to available land rather than to the hottest, most built-up wards.
  • Cities lack a baseline to show whether tree planting and cool roof programmes are working.

Our solution

  • Ward-level land surface temperature, vegetation index and built-up density maps from Landsat and Sentinel data, through our remote sensing research service.
  • Overlay of heat hotspots with schools, hospitals, bus stops, markets and outdoor work sites to show where people are exposed.
  • Identification of public land, roofs and road verges suitable for planting or cool surfaces, published as heatmaps and WebGIS layers.
  • Annual monitoring of tree cover and surface temperature to track programme results. See also our environmental monitoring guide.

Benefits

  • Heat action targeted at the wards and facilities with the highest exposure, following the ward-overlay method Delhi uses (industry example) [16].
  • Greening and cool roof spending prioritised by evidence.
  • A repeatable satellite baseline for reporting change over time, without new field instruments.

Privacy & data security

  • Data involved: satellite-derived surface data that contains no personal information, combined with facility locations.
  • Place-based analysis: vulnerability is assessed by place and facility type, never by profiling individuals or communities.
  • Health data: any heat-illness data supplied by health departments is used only in aggregated, ward-level form.

7. Underground Utilities, 3D City Models and Digital Twins

What lies below the road is the least mapped part of most Indian cities. Damage to buried assets from uncoordinated digging causes losses of about ₹3,000 crore every year. The Call Before u Dig (CBuD) app, launched in March 2023 under PM GatiShakti, connects excavators with asset owners for this reason. The aim is to reduce disruption to road, telecom, water, gas and electricity services [15]. The National Geospatial Policy 2022 sets a goal to survey and map sub-surface infrastructure in major cities and towns by 2035, alongside a National Digital Twin of major urban centres [12].

The same policy sets the data foundation for that twin. It targets high-resolution topographical surveys at 5–10 cm for urban and rural areas and a 25 cm Digital Elevation Model for the plains by 2030 [12]. A 3D city model adds building heights and forms to the 2D base map. A digital twin then links that model to live data: sensors, work orders and permissions. The model is only as useful as the asset register and base map beneath it.

Business problem

  • Water, sewer, storm drain, power and telecom networks are recorded in separate drawings, many of them out of date, so excavation regularly damages other utilities [15].
  • Road cutting is repeated because departments do not coordinate works on a shared map.
  • Cities are offered 3D and digital twin platforms before they have a complete 2D asset register, so the twin has little reliable data behind it.

Our solution

  • Consolidation of departmental utility drawings into one GIS asset register, with field verification and condition capture in the My GLOBEIR app.
  • Integration of survey outputs such as ground-penetrating radar and utility locator results into the register, with depth and confidence attributes.
  • 3D building models and terrain from drone photogrammetry and LiDAR through our 3D mapping and digital twins service, used for height controls, view analysis and flood depth visualisation.
  • Phased digital twin delivery on WebGIS: the asset register first, then 3D, then live links to ICCC feeds and work orders. See also our power distribution and utilities guide.

Benefits

  • Fewer utility strikes and service interruptions; national losses from uncoordinated digging are estimated at about ₹3,000 crore a year (industry example) [15].
  • Coordinated road works across departments, reducing repeat cutting.
  • A digital twin built in stages on verified data, aligned with the 2030 and 2035 national targets [12].
  • 3D models that support building permission checks and flood and heat visualisation.

Privacy & data security

  • Data involved: locations of critical utility networks and fine-resolution 3D models, which are security-sensitive even when they contain no personal data.
  • Restricted access: utility layers are shared on a need-to-know basis, with role-based access, audit logs and no public publication of critical network detail.
  • Indian entities and storage: DST Guidelines allow a negative list of sensitive attributes to be regulated and require fine-resolution data to stay in India [23]. A 2022 clarification adds that such data must never reach servers of any non-Indian entity [24]. Air-gapped or on-premise deployment is available where required.

How a project runs

From first data to daily decisions

  1. 1

    Scope and data audit

    We review existing maps, property and asset registers, master plan status and departmental needs, then agree the area, map scale, layer list, classification scheme and the standards the deliverables must follow, such as state planning act requirements and national design standards.

  2. 2

    Imagery and base map

    We source high-resolution satellite or drone imagery, orthorectify it against ground control, and extract buildings, roads, water bodies, open spaces and land use into a clean, topologically checked base map that every later layer is built on.

  3. 3

    Field survey and validation

    Survey teams using the My GLOBEIR mobile app verify features, record property and asset attributes with photographs, and correct what imagery cannot show. Sample checks and supervisor review keep attribute accuracy measurable before data is accepted.

  4. 4

    Analysis and planning layers

    We integrate the base map with tax registers, census and hazard data to run gap analysis, flood and heat assessments, growth detection and land suitability studies, and support planners in drafting proposed land use and zoning.

  5. 5

    WebGIS and dashboards

    Final layers are published to a role-based geo-portal and dashboards for planning, revenue, engineering and command centre users, with print-ready cartography for statutory plan maps and public notices.

  6. 6

    Updates and handover

    We set up an update cycle using fresh imagery and field edits, train municipal staff, and document data models so the city keeps its maps current instead of repeating a full survey every few years.

Data we work with

  • High-resolution satellite and drone imagery

    Provides the base for building footprints, roads, land use and change detection at property scale.

  • Survey of India orthoimagery and NAKSHA urban survey outputs

    Gives authoritative geo-referenced imagery and urban land record data where available for the city.

  • Municipal property tax and building permission registers

    Supplies existing assessments and approvals to match against mapped properties and detected construction.

  • Census of India town and ward data

    Adds population, households and settlement status for planning standards and service gap analysis.

  • Landsat and Sentinel multispectral and thermal data

    Supports land surface temperature, vegetation and long-term urban growth analysis at no licence cost.

  • Digital elevation models and contour surveys

    Drive drainage catchment delineation, flood depth estimates and low-lying area identification.

  • Utility, road and drainage drawings from departments

    Seed the asset registers for water, sewer, storm drain, streetlight and road networks before field verification.

  • SVAMITVA property maps for peri-urban villages

    Provides drone-based abadi parcel maps for villages on the urban fringe that are being drawn into city limits.

KPIs you can track

  • Property tax coverage ratio (assessed properties as a share of mapped properties)
  • Number of unassessed or under-assessed properties identified and brought into the register
  • Property tax demand and collection growth year on year
  • Average days to process a building permission application
  • Share of road, water, sewer and drain assets mapped with condition data
  • Number of reported waterlogging locations before and after targeted drain works
  • Ward-level tree cover and land surface temperature change over time
  • Area of unauthorised construction detected and acted on per quarter

Privacy & data security

How we keep your data private and secure

Urban GIS links places to people. A property survey ties owners to buildings, complaint systems hold residents' phone numbers, command centres receive CCTV footage and number plate reads, and field apps record where municipal staff are working. Fine-resolution imagery, 3D models and utility networks are also security-sensitive. GLOBEIR designs municipal and smart city systems so that personal data is minimised and access-controlled, map layers are separated from surveillance data, and fine-resolution geospatial data stays in India.

Regulations we design for

  • Digital Personal Data Protection Act 2023: personal data means any data about an identifiable individual (s.2(t)), which covers property owner records, complaint records and geotagged photographs. Consent must be free, specific, informed, unconditional, unambiguous and limited to the data needed (s.5, s.6). The organisation remains responsible for its processors and may engage them only under a valid contract (s.8) [19].
  • DPDP Rules 2025: notified on 13 November 2025 with phased commencement. Notice, security, breach and rights provisions apply after 18 months (around May 2027). Breaches must be reported to the Data Protection Board, with a detailed report within 72 hours [20].
  • CERT-In Directions (28 April 2022): apply to government organisations as well as service providers and data centres. Listed cyber incidents, including data breaches and unauthorised access, must be reported to CERT-In within 6 hours, and ICT system logs must be kept for a rolling 180 days within Indian jurisdiction [21].
  • MeitY GI Cloud (MeghRaj) guidelines: advisory procurement guidelines for government cloud, requiring all data processing within India [22].
  • DST Guidelines on Geospatial Data (2021): data finer than the threshold must be created and owned by Indian entities and stored and processed in India, and terrestrial mobile mapping and street-view surveys are reserved for Indian entities [23]. A 2022 DST clarification adds that such data must never reach servers of any non-Indian entity [24].

How GLOBEIR protects your data

Safeguard How it works
Encryption TLS 1.2 or higher in transit and AES-256 at rest
Hosting in India ISO 27001 / SOC 2-certified cloud infrastructure in India
Deployment choice GLOBEIR-managed India cloud, the city's own cloud or data centre, MeitY-empanelled government cloud, on-premise, or air-gapped for sensitive utility and 3D data
Role-based access and audit logs Separate roles for planning, revenue, engineering, ICCC and field users, with logs of every view and change
Data minimisation Dashboards and analysis run on masked, pseudonymised or aggregated data; owner identity is visible only to authorised revenue staff
Purpose limitation Data is used only for the agreed municipal purpose and is never sold, shared or used to train models for other clients
Field staff tracking Background tracking in the My GLOBEIR app is optional and opt-in with a persistent notification, for work purposes only, with offline sync
Retention and deletion Data exported and deleted at the end of the engagement or on request; account deletion completed within 30 days
Client security policies NDAs, adherence to the client's security policies and support for its security audits and vendor assessments

Your data, your control

  • The city or authority owns its base maps, property and asset registers, survey data and imagery products.
  • Data is used only for the agreed purpose. GLOBEIR's design helps clients meet their DPDP Act obligations.
  • You choose the deployment: India-hosted cloud, your own cloud or data centre, MeitY-empanelled government cloud, on-premise, or air-gapped where security requires.
  • Data is exported to you in open, documented formats and deleted from GLOBEIR systems at the end of the engagement or on request.
  • GLOBEIR will sign an NDA, follow your information-security policies and support your audits and vendor assessments.
  • Privacy questions: privacy@globeir.com.

Frequently asked questions

Does a GIS property survey automatically increase property tax collection?

Not by itself. A GIS survey finds missing and under-assessed properties, but revenue rises only when the city updates assessments, issues demand notices and keeps the map current. The World Bank notes that many cities mapped properties once and then let the data lag. GLOBEIR designs the survey together with an update process and register matching so gains continue after the first round.

Can GLOBEIR prepare maps to AMRUT GIS based master plan standards?

GLOBEIR delivers geo-referenced base maps, existing land use and thematic layers built to the scale, classification and data structure specified by the client and the applicable national design standards. The statutory plan itself is prepared and notified by the state or development authority; our role is to give its planners accurate, analysis-ready spatial data and map outputs.

How do you map the urban fringe where growth is fastest?

We use periodic satellite imagery to track new construction and land conversion in peri-urban villages and census towns, then combine it with available SVAMITVA village maps and revenue records. This helps a development authority see where settlements are forming before it extends its planning boundary, so roads, drainage and reserved land can be planned ahead of construction.

What is a 3D city model or digital twin, and does a city need one now?

A 3D city model adds building heights and shapes to the 2D map, and a digital twin links that model to live data such as sensors and work orders. The National Geospatial Policy 2022 targets a national digital twin for major cities by 2035. Most cities gain more today from a complete 2D base map and asset register, which a 3D model can later build on.

Will the data stay with the municipality?

Yes. Deliverables are handed over in open, documented formats with data models, metadata and training, so the city can host them on its own systems or a state platform. GLOBEIR can also provide hosting and maintenance if the client prefers, but the city remains the owner of its survey, register and map data.

Sources

  1. [1]Sub-scheme on 'Formulation of GIS based Master Plan for AMRUT Cities' has been approved to facilitate States and cities to take up Master Planning · Press Information Bureau, Ministry of Housing and Urban Affairs, 2022
  2. [2]10 Years of Smart Cities Mission: 94% of projects completed, ₹1.64 lakh crore invested · Press Information Bureau, Government of India, 2025
  3. [3]Integrated Command and Control Centers operationalized in all 100 smart cities for better monitoring and coordination · Press Information Bureau, Ministry of Housing and Urban Affairs, 2023
  4. [4]Reforms in Urban Planning Capacity in India: Final Report · NITI Aayog, 2021
  5. [5]Report on Municipal Finances · Reserve Bank of India, 2024
  6. [6]Property Taxation in India: Issues Impacting Revenue Performance and Suggestions for Reform (Governance Discussion Paper No. 5) · World Bank, 2020
  7. [7]India's Urban Infrastructure Needs to Cross $840 Billion Over Next 15 Years: New World Bank Report · World Bank, 2022
  8. [8]Pilot project 'National Geospatial Knowledge-based Land Survey of Urban Habitations' (NAKSHA) will come up in 152 Urban Local Bodies · Press Information Bureau, Ministry of Rural Development, 2025
  9. [9]Building a Self-Reliant India: 5 Years of SVAMITVA Scheme · Press Information Bureau, Ministry of Panchayati Raj, 2025
  10. [10]National Disaster Management Guidelines: Management of Urban Flooding · National Disaster Management Authority (hosted by NIDM), 2010
  11. [11]The Impact of the Land Cover Dynamics on Surface Urban Heat Island Variations in Semi-Arid Cities: A Case Study in Ahmedabad City, India, Using Multi-Sensor/Source Data · Sensors (MDPI), via PubMed Central, 2019
  12. [12]National Geospatial Policy 2022: Powering India's Vision for Viksit Bharat · Press Information Bureau, Government of India, 2025
  13. [13]GIS-Based Urban Planning & Modernisation of Master Plans (Rajya Sabha written reply) · Press Information Bureau, Ministry of Housing and Urban Affairs, 2026
  14. [14]Threat of Urban Floods (Lok Sabha written reply) · Press Information Bureau, Ministry of Home Affairs, 2024
  15. [15]PM to inaugurate ITU Area Office & Innovation Centre on 22nd March (launch of 'Call before u dig' app) · Prime Minister's Office (pmindia.gov.in), 2023
  16. [16]Delhi Heat Action Plan 2024-25 · Delhi Disaster Management Authority, 2024
  17. [17]Environmental Consequences in the Neighbourhood of Rapid Unplanned Urbanisation in Bangalore City · Advances in Environmental and Engineering Research (LIDSEN), Ramachandra T.V. et al., 2023
  18. [18]Report of the 15th Finance Commission for 2021-26 (report summary) · PRS Legislative Research, 2021
  19. [19]Digital Personal Data Protection Act, 2023 · MeitY, 2023
  20. [20]Digital Personal Data Protection Rules, 2025 · MeitY, 2025
  21. [21]Directions under section 70B(6) of the IT Act · CERT-In, 2022
  22. [22]GI Cloud (MeghRaj) cloud services procurement guidelines · MeitY
  23. [23]Guidelines on Geospatial Data · DST, 2021
  24. [24]Office Memorandum dated 28 November 2022 · DST, 2022

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